- Once the account manager and Shopkeep representative closes the deal with the merchant, you’ll submit an ASR request for an additional TID (See “Adding Additional TID/Software” to Merchant Account”) with Bridgepay Network Solutions-TGate PathwayLink (This is the only gateway that works with ShopKeep)
- After receiving the VAR sheet (coding), you will use this sheet to complete the “ShopKeep ISO Boarding Form V2”. (The link to complete this form online is in ShopKeep’s Salesforce account in the description section.)
- Page 1: ShopKeep POS Merchant Information
- Complete the name, address and phone number fields with the merchant’s DBA information.
- Select the correct time zone that the merchant is located in
- Upload the VAR sheet (coding)
- Select “paymentech tampa” for “What payment processor/platform do you need to connect to?”
- Enter the “PNS Merchant #” from the VAR sheet (Starts with “139…”) into the “PNS Merchant Number (Paymentech Tampa) field
- Enter the PIPS Client Number: 8695 into the “Client # (Paymentech Tampa)” field
- Enter the TID number into the “Terminal ID (Paymentech Tampa)” field
- Enter the Netconnect User ID from the VAR sheet (located at the bottom of the section for “Netconnect Security Matrix”) into the “Paymentech User ID (Paymentech Tampa)” field
- Enter the Netconnect User Password (You’ll need to obtain this from the merchant. If that isn’t possible, you’ll need to call Advanced Product Support to have it reset and sent directly to you) into the “Paymentech User Password (Paymentech Tampa)” field
- Page 2: ISO Representative Information
- Enter PIPS information in the contact name, company name, email and phone number fields
- Enter the phone number and email for Advanced Product Support
- Click “Submit”
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